WHAT PEOPLE ARE SAYING |
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From Insurance Companies “The SeaPass software gives agents single-entry, real-time workflow – the ability to take client information that already exists in their management systems, run it through some business rules that help us capture information that is needed for a quote but did not exist in the management system, then via the Internet to send the information to Selective’s commercial lines system… Agents are able to get an accurate quote without leaving their system. Duplicate entry of information is avoided, cycle time is reduced and customer service is improved…which is exactly how agents say they want to do business with us.” -- Joseph Feo, Project Manager, Selective’s Business Services Unit in Field Notes "Our independent agents are constantly looking for ways to optimize the quote process for their customers. Safeco is using innovative technology solutions, like SeaPass, to make that happen." -- Kirt Lenard, Assistant Vice President of Product Modeling at Safeco from PR Newswire “Look at a company like SeaPass Solutions that has multiple levels of technology. An agent can write policies and get a quote and (underwriting) approval instantaneously.” -- Deb Smallwood, VP, TowerGroup in Tech Decisions for Insurance
From Insurance Agencies “The SeaPass Gateway is a mediator between the carrier system and the agency system. The quote I receive is a bindable, issuable quote because it comes out of the carrier system… Using the SeaPass solution to bridge from our management system to the Hartford web site makes so much sense. We’re able to access it without another step and another workflow. It’s a win for The Hartford and the agency.” -- Donna Monks, DiMatteo Insurance Service Center, Shelton, CT in Rough Notes “The system is easy to use. Anything that eliminates key strokes and increases accuracy and productivity is greatly appreciated!” -- Nancy Maynard, VP, Operations, Vreeland Insurance, Inc. in Field Notes “The SeaPass support team is by far the most knowledgeable and responsive I've seen in 27 years in this business. Their technical knowledge is impressive and they are very user friendly -- ready with an explanation, always patient. As a problem arises, they will work on it until it's fixed. Phone, email, online meeting, agency visits -- they're available and responsive. They don't rest until the problem is resolved and the quotes are returned and accurate.” -- Denise Simpson, Business/Commercial Property & Liability, Pierson and Smith, Norwalk, CT
From A.M. Best & Company “Since November 2005, agents using Selective Insurance's xSELerate system – which is powered by SeaPass Solutions’ technology – have quoted more than $107 million in new business premium in commercial auto, general liability, commercial property, business owners, workers' compensation and umbrella lines of business.” -- A.M. Best & Company Press Release (www.ambest.com) on 2006 E-FUSION Award Case Study From Microsoft"Software that connects agents with P&C carriers, while providing excellent customer service and transparency via straight-through processing, will be the new standard deployment over the next five years. SeaPass, a savvy, innovative software company, has a strategic lead."
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